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Avis adds Travel Partner hire support service in Chinese for the UK

AVIS TRAVEL PARTNERAvis Car Hire recently added the Chinese language to its Travel Partner concierge support programme for visitors to the UK. Avis noted the addition of the Chinese language was a reflection of the huge number of visitors from China who now travel to the UK every year.

Travel Partner is an optional extra which can be bought at Avis rental stations at the UK’s international airports and in London as well as several locations in mainland Europe. Travel Partner provides access to a whole raft of services designed to streamline travel experiences for overseas visitors.

The programme offers 24/7 availability to translation for anything from ironing out issues with hotel reservations to booking appointments with medical professionals. On-the-ground directory services are available by phone too while Travel Partner’s help desk operators can help take the pain out of loosing bank cards and other personal belongings.

VisitBritain figures for the first quarter of 2017 show 54,000 people from China visited the UK. Avis Budget Group regional director Nina Bell told media sources the Chinese connection to Travel Partner would smooth out the pitfalls of international travel and enable Chinese tourists and business travellers to enjoy independence while in the UK.

Travellers renting Avis cars via consolidators have the choice of pre-booking Travel Partner on the Avis website as well as at Avis service outlets. The service costs £8.99 a day at present and is available in French, German, Italian and Spanish in addition to English and Chinese.



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