There are a lot of great car rental companies out there, and each has its own strengths and weaknesses. When a company is recognized as the most admired company in the car rental business, it means something. According to readers of The Beat, a travel business newsletter, there is no car rental company better than Enterprise Rent-A-Car.
Enterprise Rent-A-Car received the award for 2014 Most Admired Car Rental Company. This marks the fifth year in a row that Enterprise has won an award from The Beat. This is a huge honour because it means that it’s the only car rental company in the industry that has been able to achieve this since the business letter first launched in 2008.
The 7th Annual Beats Reader’s Choice Awards was polled over the summer. The poll included feedback from some of the biggest names in the travel industry, including travel suppliers, travel buyers, analysts, travel management and the media. Scoring high on this poll means a lot in the travel industry as a whole.
Of course, the poll did not just rank car rental companies. It ranked travel companies across many other segments, including hotel, airline, tech providers, payment systems and travel management. Since 2010, no other car rental company has been able to claim the Most Admired Car Rental title from Enterprise Rent-A-Car.
Brad Carr, the vice president of Enterprise Holdings, said that the company always strives to exceed customers’ expectations by maintaining a high level of quality, which has always been a top priority for Enterprise. Receiving this honour for the fifth year running demonstrates Enterprise’s commitment to great customer service. The company will continue to improve and keep customers happy.
Enterprise Rent-A-Car was founded in 1957 and is best known in the business world for its customer service and network of locations. Due to its commitment to customers, Enterprise Rent-A-Car is often ranked high on consumer polls. BussinessWeek magazine has ranked Enterprise Rent-A-Car the Customer Service Champ for four years in a row.
Enterprise works hard to make sure that it has car rental locations within 15 miles of any location. In fact, it claims to have branches within 15 miles of 90 percent of the U.S. population. This is something that it hopes to continue to improve by adding to its more than 5,500 offices around the United States.