Smokers are finding it harder and harder to find places to smoke. Restaurants, stores and most companies do not allow smoking. However, most people can still smoke in their cars. The keyword being “their” cars. Hertz is putting an end to the people who smoke when renting its cars. This is all part of Hertz’s commitment to provide the cleanest possible fleet for its consumers. To do this, it has decided to ban all smoking in its rental cars.
Mark P. Frissora, the chairman of Hertz, said that his company remains extremely committed to providing the best possible car rentals for its consumers in the industry. He said that most of its cars were already non-smoking. However, now Hertz is making all of its cars smoke-free. This is because consumers and Hertz employees alike have all said that they prefer to drive cars that are smoke-free when they rent. Although the smell of smoke might not bother smokers, it is very annoying for anyone who does not smoke.
Frissora added that it is for these reasons why Hertz has decided to transition its entire fleet to non-smoking. This proves that Hertz not only listens to consumer feedback but also acts on it as well. These are all critical steps to ensure that people feel comfortable when renting from Hertz. In the end, this new move will ensure that all of the cars in the Hertz fleet are smoke-free and that Hertz can provide its consumers with the cleanest cars on the market.
As stated by Frissora, most of Hertz’s cars were already classified as non-smoking. Now, Hertz is looking to convert all of its cars to this policy due to strong consumer feedback. Now the only question that remains is: How will Hertz enforce such a policy? After all, Hertz cannot keep an eye on everyone of its cars just to see if people are smoking while driving the rental car.
The only way that Hertz can keep up with this policy is to inspect the cars when they are returned. If there is any evidence that a consumer has been smoking in the car, Hertz will assume that the consumer was smoking in the car. At this point, the consumer will be charged a $100 cleaning fee so Hertz can remove the smell of smoke.
Hertz operates from about 8,500 licensee and corporate locations around the world, in about 150 countries in North America, Latin America, Europe, Africa, the Middle East, Asia, Australia and New Zealand. It’s the top airport car hire brand in the US and 119 major airports across Europe. Additionally, the group has marketing and sales centres in 60 nations, which promote its businesses within and outside every country. Hertz is set apart from other car rental companies with its offering of product and service initiatives like: NeverLost customised, on-board navigating systems; unique cars and SUVs offered through the Adrenaline, Prestige and Green Traveler Collections; Sirius XM Satellite Radio, Hertz Gold Choice and Hertz #1 Club Gold.