The world of communication is a growing market, with new ways of communicating being found all the time. A large number of people tend toward communication through social networking sites like Facebook or Bebo or prefer to go online to order their favourite pizza. Just recently two girls that were stuck in a storm drain used their mobile phones to update their Facebook site of the problem instead of dialing the number ‘0’ for emergency services in Australia.
Car rental companies have for a long time now allowed booking via the internet, a simple few clicks and then you turn up on the day of your booking. If you had any problems you can either phone them or email them. However Sixt have now gone one step further in the communication market, they now have a special team who scour social networking sites, blogs, forums etc to assist with any problems they may come across.
The team is quick to see problems that are arising with some people or questions that others are having and they can offer an instant response. This new service gives faster, more efficient results and so far the feed back has been excellent. Customers that have had help online from live members of Sixt have been quick to praise the speedy service, which can only result in happy returning customers.

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